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Through this Website and related Social Media accounts, including without limitation Facebook™, Instagram™ and TikTok™, C.M.B.C.K. CONCEPT SOLUTIONS S.R.L. (“cmbck”, “We”, “Our”) makes available a variety of fashion clothing and accessories on wholesale and retail basis (the “Service(s)”) in exchange for payment by You. This Service is offered subject to your acceptance of these Terms of Service (“Terms”) as well as any relevant sections of the cmbck Privacy Policy. These Terms constitute the entire Agreement between You and cmbck and govern Your use of the Website, and they supersede any prior agreements between You and cmbck.

Please read these Terms carefully before using our Service.

By DISCLOSING Your PERSONAL INFORMATION, including PAYMENT INFORMATION, SHIPPING AND BILLING ADDRESS, creating an Account, and/or clicking “Purchase” or other similar button. You acknowledge that You: have read these Terms, understand these Terms and accept and agree to be bound by them. If You disagree with these Terms, please do not use the Services or Our Website. If at any time You are not willing to be bound by these terms, you should, where applicable: click the “I do not accept” or similar button, and immediately cease and refrain from accessing or using the Services.

PROMOTIONS AND CONTESTS

Any contests or promotions described or posted on this Website shall be governed by the rules regulating such event.

INTELLECTUAL PROPERTY

Property of cmbck

The contents of the Services, including the Website and other materials made available via related Social Media, are protected by EU copyright, trademark and other intellectual property laws and international treaties and owned or controlled by cmbck, or the party credited as the provider of the materials. You agree to abide by all additional copyright notices, information, or restrictions contained in any materials accessed through the Services. By accepting these Terms, You further acknowledge and agree that We and any of Our third party licensors own and shall continue to own all right, title, and interest in and to the materials and other elements of Our Services, including associated intellectual property rights under copyright, trade secret, patent, or trademark laws. Except for any limited, revocable license expressly granted to You herein, these Terms do not grant You any ownership or other right or interest in or to the materials and/or other elements of the Services, or any other intellectual property rights of Ours, whether by implication or otherwise. Any and all trademarks or service marks that We use in connection with the Services are marks owned by Us. These Terms do not grant You any right, license, or interest in such marks, and You shall not assert any right, license, or interest in such marks or any words or designs that are confusingly similar to such marks. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce (except where expressly permitted for the storage of downloadable material), create new works from, distribute, perform, display, or in any way exploit, any of the content on this Website, or the Services (including software), in whole or in part. User-generated Content We do not claim ownership of user-generated content and material. Any and all photographs, articles, images, graphics, videos, sounds, music, audio recordings, text, files, profiles, communications, comments, feedback, suggestions, ideas, concepts, questions, data or other content that you (i) submit or post on the Site, on any of our blogs, social media accounts or through tools or applications we provide for posting or sharing such content with us; or (ii) have posted or uploaded to your social media accounts, including but not limited to Instagram, Twitter, Facebook, Tumblr and Pinterest, which are tagged with #cmbck; #notfortheemptyheaded or any other cmbck promoted hashtag (collectively “User Content”) shall be deemed nonconfidential and nonproprietary. By submitting or posting any User Content, you grant to cmbck and its affiliates a perpetual, irrevocable, royalty-free, worldwide, sublicensable and transferable license to copy, publish, translate, modify, reformat, create derivative works from, distribute, reproduce, sell, display, transmit, publish, broadcast, host, archive, store, cache, use or otherwise exploit all or any portion of the User Content, as well as your name, persona and likeness included in any User Content and your social media account handle, username, real name, profile picture and/or any other information associated with the User Content, in any commercial or noncommercial manner whatsoever, in whole or in part, in any and all distribution channels, forms, media or technology, whether now known or hereafter developed, including but not limited to in stores, printed marketing materials, emails, web pages, social media accounts and for any other marketing, advertising, public relations, sales or promotional purposes with or without attribution and without further notice to you. Neither you, nor any other person or entity, will have the right to (i) receive any royalty or consideration of any kind for the use of the User Content pursuant to these Terms, or (ii) inspect or approve the editorial copy or other material that may be used in connection with the User Content. cmbck will be free to use any ideas, concepts, know-how or techniques contained in such User Content for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products that incorporate or otherwise rely upon such information. cmbck shall have no obligation to monitor User Content, use or display User Content, compensate you for submitting User Content or respond to any User Content. cmbck retains the right, in its sole discretion and without prior notice, to remove, revise or refuse to post any User Content for any reason or no reason. Subject to the licenses granted in these Terms, you retain ownership of any copyright and other rights you may have in the User Content. By submitting or posting User Content on the Site, on your social media accounts or through any tools or applications we provide for posting or sharing your User Content with us, you represent and warrant that (i) you own or control any and all rights in and to the User Content, and the right to grant all of the rights and licenses in these Terms, and if you are not the holder of such rights, the holder of such rights has completely and effectively waived all such rights and irrevocably granted you the right to grant the licenses stated above without the need for payment to you or any other person or entity; (ii) you have obtained permission from any individuals that appear in the User Content to use, and grant others the right to use, their name, image, voice and/or likeness without the need for payment to you or any other person or entity; (iii) you are 18 years of age or older; and (iv) the User Content does not (a) contain false or misleading information, (b) infringe on the intellectual property, privacy, publicity, statutory, contractual or other rights of any third party, (c) contain any libelous, defamatory, obscene, offensive, threatening or otherwise harassing or hateful content, (d) contain any addresses, email addresses, phone numbers or any contact information or (e) contain computer viruses, worms or other harmful files. Upon request by cmbck, you will furnish cmbck any documentation, substantiation or releases necessary to verify your compliance with these Terms. cmbck does not guarantee the truthfulness, accuracy or reliability of any User Content or endorse any opinions expressed by you or anyone else. By submitting or posting the User Content you fully and unconditionally release and forever discharge cmbck and its officers, directors, employees and agents from any and all claims, demands and damages (actual or consequential, direct or indirect), whether now known or unknown, of every kind and nature relating to, arising out of or in any way connected with: (i) disputes between you and one or more users or any other person or entity, or (ii) the use by cmbck or you of the User Content, including, without limitation, any and all claims that use of the User Content pursuant to these Terms violates any of your intellectual property rights, copyrights, rights of publicity or privacy, “moral rights,” or rights of attribution and integrity. You acknowledge and agree that cmbck has no control over, and shall have no liability for any damages resulting from the use (including, without limitation, re-publication) or misuse by you or any third party of any User Content. cmbck acts as a passive conduit for User Content and has no obligation to screen or monitor User Content. If cmbck becomes aware of any User Content that allegedly may not conform to these Terms, cmbck may investigate the allegation and determine in its sole discretion whether to take action in accordance with these Terms. cmbck has no liability or responsibility to Users for performance or nonperformance of such activities. CMBCK HAS THE ABSOLUTE RIGHT TO REMOVE AND/OR DELETE WITHOUT NOTICE ANY USER CONTENT WITHIN ITS CONTROL THAT IT DEEMS OBJECTIONABLE. YOU CONSENT TO SUCH REMOVAL AND/OR DELETION AND WAIVE ANY CLAIM AGAINST CMBCK FOR SUCH REMOVAL AND/OR DELETION. CMBCK IS NOT RESPONSIBLE OR LIABLE FOR FAILURE TO STORE POSTED CONTENT OR OTHER MATERIALS YOU TRANSMIT THROUGH THE SITE. YOU SHOULD TAKE MEASURES TO PRESERVE COPIES OF ANY DATA, MATERIAL, CONTENT OR INFORMATION YOU POST ON THE SITE OR ANY OTHER SITES OR PLATFORMS. DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITY

Site Content

We are committed to providing You with a reasonably accurate catalogue of clothing, fashion accessories, and information regarding the same. However, there may be inadvertent technical or factual inaccuracies and typographical errors, including reference to product availability, product descriptions, pricing, and others, from time to time. Therefore, We reserve the right to change this site and make corrections at any time without notice. In addition, it is impossible for Us to predict and otherwise account for changes across all product and service providers at all times. Certain products, goods, and services described on this site may not be available for purchase in or delivery to your region or jurisdiction.

No Warranties

cmbck makes no warranties or representations of any kind regarding any third-party site to which you may be directed or hyperlinked from this Website. Hyperlinks are included for your convenience only, and cmbck makes no representations or warranties with regard to the accuracy, availability, suitability, or safety of information, products, and/or services provided in such third-party sites. Similarly, we do not endorse, warrant, or guarantee any products or services offered or provided by or on behalf of third parties on this Website. In no event will We be liable to You or any party related to You for any damage or other pecuniary loss, whether under a theory of contract, warranty, tort (including negligence) products liability or otherwise, even if We have been advised of the possibility of such damages. As such THE SERVICES AND FEATURES ASSOCIATED WITH OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Any testimonials, reviews, or other user opinions regarding this Service viewable on this Website or related Social Media are based on individual experiences using this Service. There is no guarantee that you will experience the same level of satisfaction. YOU HEREBY ACKNOWLEDGE THAT USE OF OUR SERVICES IS AT YOUR OWN RISK. Limitations herein described shall be applied to the greatest extent enforceable under applicable law.

MISCELLANEOUS

Termination

We may elect to terminate the Services on this Website at Our discretion without notice to You or any liability for any reasons whatsoever, including without limitation, if You breach these Terms. You may terminate any account You establish via this Website at any time upon written notice to Us.

Amendments

We reserve the right to amend these Terms, including the Privacy and Return Policies. Such revisions shall be effective 30 days after posting. We will endeavor to maintain prior versions of the Terms, if any, for Your reference for the 12-month period preceding the current date, which may be viewed by visiting Our Website (cmbck.co). We reserve the right to modify, terminate, or otherwise amend Services available via this Website and advertised on related Social Media accounts. We may, in the future, offer new and/or different services and/or features through Our Website and associated Social Media accounts. Such new features and/or services shall be subject to these Terms.

Indemnity

You agree to defend, indemnify and hold cmbck, its directors, officers, employees, agents and affiliates harmless from any and all claims, liabilities, damages, costs and expenses, including reasonable attorneys’ fees, in any way arising from, related to or in connection with your use of the Site, your violation of the Terms or the posting or transmission of any materials on or through the Site by you, including, but not limited to, any third-party claim that any information or materials you provide infringes any third-party proprietary right. You are solely responsible for the User Content and you hereby agree to indemnify and hold cmbck and its employees, agents, affiliates, assigns and licensees harmless from any and all damages, claims, expenses, costs or fees arising from or in connection with a breach of any of the foregoing representations or your violation of any law or rights of a third party.

Governing Law and Disputes

These Terms in all respects shall be governed by and construed according to the laws of the Romania. The venue for any dispute shall be in the City of Bucharest. This Agreement is entered into in City of Bucharest, Romania. You agree and consent to the exclusive jurisdiction and venue of Romania and county of Bucharest for any dispute arising from or related to this Agreement.

Return & Refund policy

Please make sure the item(s) is in original condition, with the original packaging, original tags, and tickets attached.

Returns are free if the product you received is wrong or defective, otherwise shipping charges will be borne by you.

A final inspection will be done to ensure all items are in their original condition before processing your returns.

Returns that do not meet our policy will not be accepted and will be returned to you at your cost.

All returns and exchanges are to be shipped to the address below:

C.M.B.C.K. CONCEPT SOLUTIONS S.R.L.

Str. Tudor Vladimirescu 14, Constanta, Romania.

Phone: +40 744 55 00 28

We recommend you opt for a shipment method that enables tracking. CMBCK will not be responsible for the loss of a returned parcel.

If your item(s) is defective or wrong, email us at office@cmbck.co with the subject title: Return Request – [Your Order Number]. Our customer service team will assist you with the return process.

HOW TO RETURN USING PHYSICAL RETURN & EXCHANGE FORM

Shipping charges will be borne by you.

Step 1

Fill in the Return & Exchange form provided below. 

Step 2

Pack the item(s) into the original packaging.

Step 3

Post the item(s) to us via your preferred shipment method.

Step 4

You will be notified via email once your parcel reaches us. Further instructions will be provided in the email.

Once we receive your return item(s) in our warehouse, it will go through a quality check to ensure it’s in good condition and complies with our refund policy. This can take up to 2 working days.

After the return has been approved, it takes up to 14 working days for the refund to be made to your payment services provider. Once we have processed your refund, you will receive a confirmation email from us.

* Please note that your refund will take up to 21 working days if you have made your purchase during our online sales period. 

Please allow up to 7 working days for your account to be credited. If you do not receive your refund after 7 working days, please contact your payment processor directly for further information.

Refunds will be based on the value of the merchandise as reflected on your invoice. Shipping and handling charges from your initial order will only be refunded if the return is due to a defective or wrong item. The refund will be issued by CMBCK to your original payment method.

We seek your understanding with delays to your refund caused by special events (e.g. online sales).

Terms & Conditions

1. CMBCK reserves all rights to inspect the condition of the item(s) before accepting any returns, refunds or exchanges (“Returns”). You shall bear the shipping and handling charges of returning any rejected item(s) to you.

2. All risks in shipping the item(s) to CMBCK shall be borne by you. CMBCK shall not be responsible for any loss or damage to the item(s) which is being returned to us.

3. Should your preferred refund method not be indicated during the Returns process, you shall be refunded by your original payment method.

4. Should there be any dispute on the refund amount for any Returns, your refund will be based on the merchandise value on the original purchase invoice.

5. CMBCK shall not be responsible for damage to any item(s) resulting from unique, accidental, or random damage that is the result of use by you or wear and tear. Our Returns policies do not cover such damage.

6. Our Returns policies does not cover item(s) used in a manner or for a purpose not reasonably contemplated by CMBCK, or if the item(s) has been modified in a manner not authorised by CMBCK.

7. CMBCK makes no warranty in respect of any product, express or implied, including any implied warranties of merchantability, quality, compliance with description and fitness for a particular purpose.

To return the product, you must notify within 14 days, by using the form below.

After completing the return form, please send the package by courier to C.M.B.C.K. CONCEPT SOLUTIONS S.R.L., Str. Tudor Vladimirescu 14, Constanta, Romania, phone: +40 744 55 00 28.

Note: Return charges are borne by the customer. We will not accept return parcels with payment on delivery.

I agree with the Terms and Conditions and the Privacy Policy.

Privacy policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience (your information helps us to better respond to your individual needs)

To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature

To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information). We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and keep track of advertisements.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 30.04.2023.

Cookies

What does Cookie mean?

Cookie ("browser cookie" or "HTTP cookie") is a small file, consisting of letters and numbers, which is stored on any terminal with Internet access (computer, mobile phone, tablet, etc.) and is installed by requesting issued by a web server to a browser (eg: Internet Explorer, Firefox, Chrome). You can find more information here: https://ro.wikipedia.org/wiki/Cookie

A cookie is a small file stored on your computer that contains information from the web server.

What do we use cookies for?

We use our own and third-party cookies to provide visitors with personalized services, adapted to everyone's preferences.

The use of cookies is a current standard on most of the sites you access. Also, most browsers are configured to accept cookies.

However, if you prefer this, you can reset the browser either to notify you every time you receive a cookie, or to even refuse to accept cookies.

However, we must inform you that the services offered through the site will not be able to be offered correctly if you have set your browser to reject cookies.

Cookies from third parties

Certain sections of the site are provided through third parties/providers (eg: Facebook, Google, etc...).

These third parties can also place cookies through the website and they are called "third party cookies" because they are not placed by the owner of the respective website.

Third-party providers must also comply with the law in force and the privacy policies of the website owner.

Through the sections of the website provided by Facebook, Google and other third parties, "third party cookies" can be placed.

What is stored in a cookie?

The cookie stores information and facilitates functions such as:

- keeping a user logged in the account

- different settings and preferences of the user logged into the account

- data about how to access the site

Cookies do not contain software programs, viruses or spyware and cannot access the information on the user's hard drive. Cookies do not request personal information and do not personally identify Internet users.

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